Here, we would like to give you some information about the shipping of our non-digital products. So if you have any questions, check first if we can already give you an answer here. Otherwise we are always at your disposal via Mail for your questions.
- We ship domestically and internationally from Cologne, Germany
- Our logistics partner is DHL
- As soon as an order is received in the shop, it is made ready for dispatch and handed over to DHL at the latest the following day.
- Shipping times national: 1-3 working days
- Shipping times international (EU): 3-5 working days
- Shipping times international (worldwide): up to 12 Tage working days
- We ship to every country worldwide
- Shipping fees are displayed in the shopping cart after you have entered the delivery address
- As soon as your package is on its way to you, you will receive a link via e-mail for live tracking through DHL.
- If it is a gift, please let us know separately by mail, then we can respond to individual wishes such as dedication etc.
- We carefully pack all products in silkpaper and a sturdy wrapping carton, which allows a damage-free shipping.
- & most important: there's a lot of love in every parcel.